Privacy Policy

Effective date: November 1, 2019


PathSense does not sell, rent, trade, barter, or otherwise share, the data collected by our software and SDKs – in fact, unlike competing location technology companies and SDKs, we don’t even have access to that data in the first place. That data is never uploaded to our servers. The data never leaves the user’s phone.

PathSense is in the business of selling software licenses for iOS and Android software, SDKs, and server software. Software developers, not end users, are our customers.

Most of our technology is centered around improving location accuracy and battery efficiency for iOS and Android apps.

Many multi-billion-dollar companies are PathSense customers. Samsung, Comcast, and Vivint to name a few.

For end users: PathSense cannot run on your phone unless it is part of some app that you downloaded. Many different popular apps, including ones from very large companies, use PathSense software. If the app developer did not customize the text in a notification to say the name of their own app, you may see a message such as “PathSense is running in the background”. If you have questions about privacy related to an app that uses PathSense, you will need to contact the developer of that app directly. There is no possible way for us to determine which app might be showing you that message, we don’t have your data, and, no, we are not stalking you.

PathSense does publish some apps that use our underlying technology. Some examples are Android Smart Geofence, TruePath, PSObserver, Trips, and WakeUp. These apps are useful in their own right, but bulding apps is not PathSense's core business. The same privacy policy applies to the apps as to the SDKs. These apps do not share your data - in fact with the exception of one app, Rendezvous, data never leaves your phone. In the case of Rendezvous, data must leave the phone. Because it is a location sharing app, it would be technically impossible for it to otherwise function. Even so, the Rendezvous data is never sold, rented, traded, bartered, or otherwise shared.

The too long; didn’t read version

PathSense “users” are software developers who are building apps (not end users of an app). In order to access our SDKs and software, users must create an account and agree to our Evaluation License, which can be found on our Developer Portal.

Categories of personal information

“User Personal Information” is any personal information about one of our users which could, alone or together with other information, personally identify them. Information such as a user name and password, an email address, a real name, and a photograph are examples of “User Personal Information.” User Personal Information includes Personal Data as defined in the General Data Protection Regulation.

“Technical Information” may include information we collect from website browsers, such as web server logs, or other log information, such as User session or activity logs. Technical Information may be connected to User Personal Information such as a username or an email address, or to other potentially personally-identifying information like Internet Protocol (IP) addresses.

User Personal Information does not include aggregated, non-personally identifying information. We may use aggregated, non-personally identifying information to operate, analyze, improve, and optimize our website and service.

Information from users with accounts

If you create an account, we require some basic information at the time of account creation. You will create your own user name and password, and we will ask you for a valid email address. You also have the option to give us more information if you want to, and this may include “User Personal Information.”

Information from website browsers

If you’re just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs, to collect Technical Information. This is stuff we collect from everybody, whether they have an account or not.

The information we collect about all visitors to our website includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.

Information we collect from third parties

From time to time, PathSense receives personal information about individuals from third parties.

Why we collect this information
  • We need your User Personal Information to create your account, and to provide the services you request, including to provide access to the SDKs.
  • We use your User Personal Information, specifically your user name, to identify you on PathSense.
  • We use it to fill out your profile.
  • We will use your email address to communicate with you.
  • We collect Technical Information to better understand how our website visitors use PathSense, and to monitor and protect the security of the website.
  • We collect personal information from third parties for the purposes for which it was authorized to be collected.
  • We use your User Personal Information and Technical Information for internal purposes, such as to maintain logs for security reasons, for training purposes, and for legal documentation and compliance.
  • We limit our use of your User Personal Information to the purposes listed in this Privacy Statement.

Under certain international laws (including GDPR), PathSense is required to notify you about the legal basis on which we process User Personal Information. PathSense processes User Personal Information on the following legal bases:

  • Contract Performance:
    • When you create a PathSense account, you provide your user name and an email address. We require those data elements for you to enter into the Terms of Service agreement with us, and we process those elements on the basis of performing that contract. We also process your user name and email address on other bases.
  • Legitimate Interests:
    • Generally, the remainder of the processing of personal information we perform is necessary for the purposes of our legitimate interests. For example to maintain your account, for legal compliance purposes or to maintain ongoing confidentiality, integrity, availability and resilience of PathSense’s systems, website, and service, we must keep logs of Technical Information.
What information PathSense does not collect

We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. Although PathSense does not request or intentionally collect any other sensitive personal information, we realize that you might inadvertanly store this kind of information in your account, such as in a text field in your profile. If you store any sensitive personal information on our servers, you are responsible for complying with any regulatory controls regarding that data.

If you’re a child under the age of 13, you may not have an account on PathSense. PathSense does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reason to suspect that you are a user who is under the age of 13, we will unfortunately have to close your account. We don’t want to discourage you from learning to code, but those are the rules. Other countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not use PathSense without obtaining your parents’ or legal guardians’ consent.

How we share the information we collect

We do not share, sell, rent, or trade User Personal Information with third parties for their commercial purposes.

We do not host advertising on PathSense. We may occasionally embed content from third party sites, such as YouTube, and that content may include ads. While we try to minimize the amount of ads our embedded content contains, we can’t always control what third parties show. Any advertisements on individual PathSense Pages are not sponsored by, or tracked by, PathSense.

We do not disclose User Personal Information outside PathSense, except in the situations listed in this section or in the section below on Compelled Disclosure.

We do share User Personal Information with a limited number of third party vendors who process it on our behalf to provide or improve our service, and who have agreed to privacy restrictions similar to our own Privacy Statement by signing data protection agreements. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services.

We do share aggregated, non-personally identifying information with third parties. For example, in the event of a security incident, we may share the number of times a particular file was accessed.

We may share User Personal Information if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of User Personal Information, and we will notify you on our website or by email before any transfer of your User Personal Information. The organization receiving any User Personal Information will have to honor any promises we have made in our Privacy Statement or in our Terms of Service.

Information. If you have a complaint about any personal information on PathSense, please contact us at

How you can access and control the information we collect

If you’re already a PathSense user, you may access, update, alter, or delete your basic user profile information by editing your Profile. You can control the information we collect about you by limiting what information is in your profile, or by updating out of date information.

Data retention and deletion of data

Generally, PathSense will retain User Personal Information for as long as your account is active or as needed to provide you services.

We may retain certain User Personal Information indefinitely, unless you delete it or request its deletion. For example, we don’t automatically delete inactive user accounts, so unless you choose to delete your account, we will retain your account information indefinitely.

If you would like to cancel your account or delete your User Personal Information, you may do so in your user profile. We will retain and use your information as necessary to meet legal and compliance requirements.

Our use of cookies and tracking

PathSense uses cookies to make interactions with our service easy and meaningful. We use cookies (and similar technologies) to keep you logged in, remember your preferences, and provide information for future development of PathSense. For security reasons, we use cookies to identify a device. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept these cookies, you will not be able to log in or use PathSense’s services. On certain areas of the website, we may also use cookies to identify you and/or your device to advertise PathSense products and services to you on third party sites.

Tracking and analytics

We use a number of third party analytics and service providers to help us evaluate our users’ use of PathSense; compile statistical reports on activity; and improve our content and website performance. We only use these third party analytics providers on certain areas of our website, and all of them have signed data protection agreements with us that limit the type of personal information they can collect and the purpose for which they can process the information. In addition, we use our own internal analytics software to provide features and improve our content and performance.

How PathSense secures your information

PathSense takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information.

PathSense enforces a written security information program. Our program:

  • aligns with industry recognized frameworks;
  • includes security safeguards reasonably designed to protect the confidentiality, integrity, availability, and resilience of our users’ data;
  • is appropriate to the nature, size, and complexity of PathSense’s business operations;
  • includes incident response and data breach notification processes; and
  • complies with applicable information security related laws and regulations in the geographic regions where PathSense does business.

In the event of a data breach that affects your User Personal Information, we will act promptly to mitigate the impact of a breach and notify any affected users without undue delay.

Transmission of data on PathSense is encrypted using SSH, HTTPS, and SSL/TLS, and git repository content is encrypted at rest. We manage our own cages and racks at top-tier data centers with excellent physical and network security, and when data is stored with a third party storage provider, it is encrypted.

No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

PathSense’s global privacy practices

We store and process the information that we collect in the United States in accordance with this Privacy Statement (our subprocessors may store and process data outside the United States). However, we understand that we have users from different countries and regions with different privacy expectations, and we try to meet those needs even when the United States does not have the same privacy framework as other countries’.

We provide a high standard of privacy protection — as described in this Privacy Statement — to all our users around the world, regardless of their country of origin or location, and we are proud of the levels of notice, choice, accountability, security, data integrity, access, and recourse we provide. Additionally, if our vendors or affiliates have access to User Personal Information, they must sign agreements that require them to comply with our privacy policies and with applicable data privacy laws.

In particular:

  • PathSense provides clear methods of unambiguous, informed consent at the time of data collection, when we do collect your personal information using consent as a basis.
  • We collect only the minimum amount of personal information necessary for our purposes, unless you choose to provide more. We encourage you to only give us the amount of data you are comfortable sharing.
  • We offer you simple methods of accessing, correcting, or deleting the User Personal Information we have collected.
  • We provide our users notice, choice, accountability, security, and access, and we limit the purpose for processing. We also provide our users a method of recourse and enforcement. These are the Privacy Shield Principles, but they are also just good practices.
How we respond to compelled disclosure

PathSense may disclose personally-identifying information or other information we collect about you to law enforcement in response to a valid subpoena, court order, warrant, or similar government order, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large.

In complying with court orders and similar legal processes, PathSense strives for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their information, unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.

How we, and others, communicate with you

We will use your email address to communicate with you. Email is our primary and sometimes only practical means of communication with you about your use of our SDKs and software.

Our emails might contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure we’re not sending you unwanted email.

Resolving complaints

If you have concerns about the way PathSense is handling your User Personal Information, please let us know immediately. You may contact us at

Changes to our Privacy Statement

Although most changes are likely to be minor, PathSense may change our Privacy Policy from time to time. We encourage visitors to check our Privacy Policy from time to time if they are concerned.